Your privacy is a trust we take seriously. This document clearly explains how knn77 collects, uses, stores, and protects your personal data as a member of our platform.
Welcome to knn77's Privacy Policy. This document ("Privacy Policy") is published by knn77 ("we", "Platform", or "knn77") and applies to all individuals who access, register for, or use any services provided by the knn77 platform in Malaysia ("you" or "Member").
Knn77 is fully committed to protecting the privacy and security of your personal data. We understand that when you share personal information with us — whether during account registration, making a deposit via Touch 'n Go eWallet or DuitNow, or when reaching out to our support team — you are placing a great deal of trust in knn77. That trust is a responsibility we take seriously.
This Privacy Policy is prepared in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia and international data protection best practices. It transparently explains:
Important Note: By using the knn77 platform, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to delete your account.
Knn77 only collects data that is strictly necessary for legitimate purposes. We do not collect data beyond what is needed to deliver the best possible service to you.
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity | Full name, date of birth, IC/passport number | Mandatory |
| Contact | Phone number, email address | Mandatory |
| Finance | Deposit/withdrawal records, eWallet ID, bank account number | Mandatory |
| Platform Activity | Game history, bets, logins, play sessions | Automatic |
| Device & Technical | IP address, browser type, operating system, device ID | Automatic |
| Communications | Support chat records, emails, feedback | Where relevant |
We do NOT collect: Sensitive information such as religious beliefs, political views, health records, or biometric data, unless required by law for identity verification purposes.
Knn77 collects your personal data through several different channels:
Data you provide voluntarily when:
Data automatically collected by knn77's systems includes game activity logs (slots, live baccarat, roulette, jackpot, Sports Betting on the Malaysia Super League and EPL), device and browser technical data, session time records, and platform usage patterns. This data is used primarily for security, fraud prevention, and platform improvement purposes.
In certain cases, knn77 may receive data from payment service providers (to verify your RM transactions), identity verification service providers (for KYC purposes), and licensed fraud prevention bodies.
Knn77 uses your personal data only for lawful and necessary purposes. We will not use your data for any other purpose without obtaining your consent first.
Creating, verifying, and managing your knn77 account, including secure login.
Processing deposits (min. RM10) and withdrawals to your eWallet or Malaysian bank account.
Detecting, investigating, and preventing fraud, unauthorised access, and misuse of the knn77 platform.
Analysing usage patterns (in aggregate and anonymised form) to improve the knn77 experience.
Sending important account notices, and (with your consent) information on knn77 bonuses and promotions.
Fulfilling legal obligations, including anti-money laundering (AML) compliance and PDPA requirements.
knn77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. This is our absolute commitment.
However, under certain limited circumstances, knn77 may share your data with the following parties:
Cross-Border Data Transfers: Where data needs to be transferred outside Malaysia (for example, to international server providers), knn77 ensures equivalent or higher levels of data protection through appropriate contractual agreements.
Knn77 implements a range of strict technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure:
While knn77 implements best-in-class security measures, no system can guarantee 100% security in a digital environment. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.
Knn77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser or on your device.
Types of cookies used by knn77:
You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of the knn77 platform.
Knn77 may also use server logs that record IP addresses, browser types, URLs visited, and access times for security and technical analysis purposes.
As knn77 involves financial transactions in Malaysian Ringgit (RM), we apply additional safeguards to protect your financial data.
All payment information you provide to knn77 — including your eWallet account numbers (Touch 'n Go, GrabPay, Boost, ShopeePay), bank account numbers for FPX, and transaction records — is encrypted and managed in accordance with strict payment security standards.
Knn77 does not store full credit or debit card details in our servers. Payment processing is handled by licensed payment providers that comply with PCI-DSS (Payment Card Industry Data Security Standard).
Transaction Records: knn77 retains records of all financial transactions (RM deposits and withdrawals) for the period stipulated under Malaysian anti-money laundering laws. These records are accessible only to authorised personnel and, where required, to the relevant authorities.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by knn77:
You have the right to request a copy of the personal data we hold about you. knn77 will process such requests within 21 business days.
You may request corrections to inaccurate or incomplete data via your account settings or by contacting knn77 support.
You may withdraw your consent to marketing communications at any time by clicking "Unsubscribe" or by contacting us.
Under certain circumstances, you may request the deletion of your data. This is subject to any applicable legal data retention obligations.
To exercise any of the rights above, please contact us at support@knn77.ws with the subject line "Personal Data Rights Request". We will process your request within a reasonable timeframe and inform you of the action taken.
Knn77 does not retain your personal data longer than necessary for the purposes stated in this Privacy Policy, or longer than required by Malaysian law.
General retention period guidelines:
Once the retention period expires, or upon a valid erasure request, knn77 will securely delete or anonymise your data using methods that ensure it cannot be recovered.
Knn77 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. When we make material changes, we will:
For minor, non-material changes (such as spelling corrections or language clarifications), we may update this Policy without specific notice. We encourage you to review this page periodically to stay informed about how knn77 protects your information.
Your continued use of the knn77 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints about how knn77 handles your personal data, we want to hear from you. Our data protection team is ready to assist.
How to contact knn77 for privacy enquiries:
Knn77 is committed to responding to all privacy enquiries within 7 working days. For data access or deletion requests, we aim to respond within 21 business days in accordance with PDPA requirements.
If you are not satisfied with how knn77 has handled your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection (PDPD) Malaysia through their official channels.
Six concrete ways knn77 protects your privacy and data security every day.
Every bit of data transmitted between your device and knn77's servers is encrypted with 256-bit SSL — the same standard used by major Malaysian banks such as Maybank and CIMB.
Knn77 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). This means you have legally protected rights over your personal data.
Knn77 has never sold, rented, or traded your personal data to any third party for their marketing purposes, and never will.
Knn77's cybersecurity team monitors our platform around the clock to detect and respond to any security threats or anomalies in real time.
Access to knn77 members' personal data is strictly limited to authorised personnel only. All access is logged and monitored for full accountability.
Knn77 undergoes regular penetration testing and security audits by independent experts to ensure our data protection systems remain at the highest level.
Now you know how knn77 protects your privacy. Join over 500,000 Malaysian players who enjoy peace of mind knowing their data is fully secured.